IT Team Lead (m/f)

Hybrid or remote work, Croatia

IT Director job description template

IT Team Lead (m/f) 

As our IT Team Lead, you will be responsible for the overall performance of our internal IT systems and equipment, IT operations, and for providing IT guidance and support to our internal users - all by working with our internal IT team and external partners and vendors.

This position also includes hands-on system administration and mentoring/developing our IT staff. We’re looking for someone who can join our Zagreb or Pula office locations.

What we need from you: 

  • Planning, budgeting, and managing our internal IT platform, IT operations, and IT support organization/staff   
  • Defining, implementing, and maintaining IT technical roadmap,  processes, standards, and policies
  • Ensuring information security and compliance with ISO27001 requirements 
  • Day-to-day work organization, delegation, supervision, and reporting 
  • Mentoring and developing junior IT team members
  • Hands-on system administration 
  • Coordination with external partners and vendors  

What you need to land it:

  • Min. 1 year of working experience on a team lead position
  • Min. 3 years of proven practical experience with IT systems integration and administration  
  • Wide knowledge of the IT area,  following trends, constant learning   
  • Good grasp of written and spoken English
  • Excellent communication skills  
  • Team leadership skills, including mentorship and team development
  • Work planning, organization, and reporting, delegation, and supervision 
  • Problem-solving attitude and skills
  • Strong practical experience with installing and administering MS Windows Server, Network/Domain, Active Directory, MS365, MS Teams, SharePoint
  • Experience with Hyper-V, Veaam, Server Cluster, Desktop Central, NAS, ISO27001, asset management system, helpdesk/ticketing system is an advantage

...and what's in it for you?

  • Growth & Development. Once onboarded, you will have opportunities to gain experience, grow, and further develop your expertise participating in internal trainings, seminars, and workshops. We believe in continuous learning and make sure there is educational budget.
  • You won’t be bored. Our environment is dynamic and fast-paced. We never stagnate.
  • We take care of each other. We love friendly colleagues and are always ready to listen and give a hand when things get rough. We solve problems together, no matter how big or small.
  • Best.Team.Ever. Teamwork makes the dream work, and in our case, one of the best-in-class digital solutions for our global clients. We don't want to brag, but our team building, and social events are legendary.
  • Work-life Balance. We have flexible working hours, and your after-work time is cherished and encouraged. Choose between working from home full time, working from the office, or a mix between the options. If going in the office, bring your furry friend, we are very pet friendly.
  • Perks & Benefits. Other benefits, like Multisport card, additional health insurance and loads of internal activations to keep your body and mind healthy plus various kinds of bonuses, because we don’t believe a tap on the shoulder is enough :)

IT Team Lead (m/f)

Job description

IT Team Lead (m/f)

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